user experience

A diagram showing the phases of design thinking: Empathize, Define, Ideate, Prototype, Test. The diagram emphasizes the iterative and cyclical nature of the process.

What is design thinking?

Design thinking is a practical, creative, and iterative approach to problem-solving that centers on a deep understanding of audience experience. It’s a non-linear way of thinking, starting with a deep understanding of what your audience needs (empathy) and working your way through problem definition, ideation, prototyping, testing, and iteration. Design thinking is especially good at addressing […]

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Woman in workout clothes with her hands on the floor and one foot in the air. She is watching a tablet device on the floor in front of her

What do you need to consider as you’re shifting to digital?

I was recently asked to share my experiences as a “technology person” with a group of educators from across the country who had questions about how to translate their in-person programs to an online format. The shelter-in-place rules put into place in early 2020 changed the rules of engagement, but it wasn’t clear that everyone

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