“Digital transformation” is one of those phrases that leadership and MBA-types love to throw around, especially when they think it will help make them sound like they know something about technology. Along with “innovation,” I’d say it’s one of the most hyped-up—and least understood—terms making the rounds among nonprofits and cultural organizations these days. So, […]
What does “digital transformation” even mean? Read More »
Cultivating a learning culture goes way beyond encouraging staff to get CEUs or cross something off of their professional development list. It’s much more than individual knowledge acquisition; it’s a shared organizational capability. A learning culture… Is built on a foundation of trust. Psychological safety is the most important element of a learning culture. This
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Before you can start creating solutions, you need to truly understand the problem. Working through this “problem space” is where you begin to really understand what your constituents need, learn their true pain points, and elicit the hidden realities of the task at hand. The problem space can be messy and uncomfortable, but it’s also
How can you turn solutions into problems? Read More »
